Privacy policy

At Droi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from droi.shop.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Personal Information you provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via our payment provider — we do not
  • store full card details). We also offer Cash on Delivery (COD), in which case
  • payment is collected at the time of delivery and no card details are collected online.

Automatically collected information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, shipping updates, and support requests
  • Respond to customer service inquiries
  • Send promotional emails or offers (only if you've opted in)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

  • Payment processors: to securely process transactions
  • Shipping carriers: to deliver your order
  • Service providers: who help us operate our store (e.g., email/marketing tools, website hosting)
  • Legal authorities: if required by law or to protect our rights

All third parties are required to handle your data securely and only for the purposes stated.

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal and payment information. While we take reasonable steps to safeguard your data, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Request a copy of your data

To exercise any of these rights, contact us at support@droi.shop.

7. Children's Privacy

Droi does not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: